Help Center

How LostLink works, step by step.

I cannot log in.

LostLink only accepts DLSAU email accounts (@dlsau.edu.ph). Use Forget Password on the login page to reset your password. If it still does not work, visit the security office.

How do I report a lost item?

Log in, open Post an item, choose Lost, and fill in the item name, category, location, date, and description. An admin reviews it before it appears publicly.

How do I report a found item?

Same steps, but choose Found. Bring the item to the security office. You will get a reference code to write on the item tag.

How do I claim an item?

Open the item and click Claim. Describe unique marks, contents, and when and where you lost it. The admin compares your proof with the item held at the security office.

What do the statuses mean?

Pending means an admin is reviewing it. Approved means it is public. Claimed or Resolved means it is done. Rejected shows a reason; you can edit and resubmit.

Where do I pick up a verified item?

At the security office. Bring your claim reference code and your DLSAU ID.

Who handles decisions about items?

The security office (admin accounts). Visit them in person for questions about a specific item or claim.